Tag: iCS (iCall Suite)
Tollring Launches iCall Suite Call Analytics for Microsoft Teams
Uxbridge, UK – 19 September 2023: Tollring launches iCall Suite call analytics for Microsoft Teams Phone to help businesses understand and improve customer experience. iCall Suite for Teams adds significant value to a resellers’ Microsoft portfolio, increasing customer ARPU and retention in a highly competitive market. During the first half of 2023, the Microsoft Teams…
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Tollring Strengthens Seven-Year Relationship with BT Wholesale
Uxbridge, UK – 2nd May 2023: Tollring celebrates the renewal of its contract with BT Wholesale for the seventh year. The arrangement includes the continued supply of Tollring’s market leading call analytics, supported by comprehensive customer engagement and sales enablement programmes to drive business growth. BT Wholesale, one of Europe’s largest wholesale telecoms providers, delivers…
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Tollring Empowers Mitel Customers with New Call Recording Insights
Uxbridge, UK – 5 January 2023: Tollring launches new cloud call recording and evaluation in iCall Suite Business Analytics for Mitel MiVoice Business, to improve customer experience and support compliance. Uniquely integrating call analytics with call recording, iCall Suite Business Analytics takes customer experience to a new level. This powerful combination offers predictive intelligence based...Read More
Tollring Wins Award for Best Call Management Solution 2022
Tollring is thrilled to have won the Best Call Management Solution category at the Comms National Awards 2022 held at London’s Hilton Hotel on Park Lane on 13 Oct 2022. This award is for everyone at Tollring who helps us develop and take to market our leading call analytics software, iCall Suite. Now holding 4‘Best…
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Why Resellers and MSPs Need To Adopt a API-First Approach
What types of APIs are widespread across the channel? At Tollring our products have always been developed with APIs at the forefront of our thinking. We deliver the right information to the right people at the right time – and APIs facilitate this by allowing our users to consume real-time insights however they choose. APIs…
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