Tag: Data Visualisation

Self-Provisioning Portals Add Value to Customers

Ease of use is a key requirement for any provisioning portal; it should be simple for resellers to provision new customers, easy to manage billing, and analytics should provide visibility of activity and usage.  However as a service delivery tool, resellers should leverage their self-service portals to add value to their relationships with customers. Rather…

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BT Wholesale and Tollring Give Resellers Control to Combat Fraud

BT Wholesale is equipping its resellers with new comprehensive tools to detect and protect against fraud and manage customer credit limits, by providing access to Tollring’s real-time Credit and Fraud Management System (CFMS). Resellers using the BT Wholesale Hosted Centrex (WHC) platform and SIP Trucking Products now have access to Tollring’s cloud-based CFMS. This is…

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Tollring Continues to Strengthen BroadSoft Service Provider Propositions

Tollring will unveil the latest iCall Suite (version 3.5) feature enhancements on Booth 28 at BroadSoft Connections in Phoenix, Arizona on 22nd to 25th October 2017, including improved API framework support and extensive language support.  Tollring will also showcase the latest release of its proven cutting edge fraud and credit management capability with its unique…

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BT Wholesale goes live with Tollring’s iCall Suite for improved customer management

Steve Best, Managing Director for BT Wholesale Products BT Wholesale Hosted Centrex platform now includes cloud-based iCall Suite analyticsBT has gone live with Tollring’s new iCall Suite on its Wholesale Hosted Centrex (WHC) platform. The fully integrated multi-tenant call analytics within iCall Suite provides WHC resellers with a powerful data visualisation. The cloud-based iCall Suite…

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Tollring launches iCall Suite 2016 for improved customer management 

Tollring launches iCall Suite 2016, a fully integrated multi-tenant call analytics and call recording service for powerful data visualisation and fraud detection.  Organisations can monitor business-critical call metrics by accessing real-time reports, intuitive dashboards, visual wallboards and call recordings via live tiles that are optimised for mobile devices. Channel partners such as BT, Mitel and…

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