Tag: Call Management
Unlocking the Recipe for Thriving Partnerships in the Channel Industry
Six Essential Ingredients for Vendor Success To find the right partners, channel companies need to be clear on what they want from an ideal relationship. The most successful partnerships are those where both parties bring an equal commitment to the relationship, have a shared understanding of their strategy and goals, and what they need to…
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Tollring Strengthens Seven-Year Relationship with BT Wholesale
Uxbridge, UK – 2nd May 2023: Tollring celebrates the renewal of its contract with BT Wholesale for the seventh year. The arrangement includes the continued supply of Tollring’s market leading call analytics, supported by comprehensive customer engagement and sales enablement programmes to drive business growth. BT Wholesale, one of Europe’s largest wholesale telecoms providers, delivers…
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Tollring Empowers Mitel Customers with New Call Recording Insights
Uxbridge, UK – 5 January 2023: Tollring launches new cloud call recording and evaluation in iCall Suite Business Analytics for Mitel MiVoice Business, to improve customer experience and support compliance. Uniquely integrating call analytics with call recording, iCall Suite Business Analytics takes customer experience to a new level. This powerful combination offers predictive intelligence based...Read More
Tollring Wins Award for Best Call Management Solution 2022
Tollring is thrilled to have won the Best Call Management Solution category at the Comms National Awards 2022 held at London’s Hilton Hotel on Park Lane on 13 Oct 2022. This award is for everyone at Tollring who helps us develop and take to market our leading call analytics software, iCall Suite. Now holding 4‘Best…
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Bringing Detailed Analytics into the Microsoft Teams Ecosystem
Why should partners be investing in the Teams ecosystem? There are now nearly 300 million users dependent on Microsoft Teams – and the channel opportunity is to add value. There are many third-party applications and the channel should do their research to identify the apps most relevant to their target audience and the ones that…
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