Is the Purchase Funnel a Useful Model for the Channel? The purchase funnel has long been a staple of sales and marketing strategies, but is it still relevant in today’s evolving marketplace? While theory and practice can differ significantly, the growing reliance on digital marketplaces is proving the purchase funnel to be an increasingly valuable…
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Insights From Greg Easton, Head of Business Development at Tollring Core Features and Capabilities for Modern Call and Contact Centre Solutions Self-service, personalisation, and automation have become essential components of modern call and contact centre solutions, benefiting both customers and employees. These features empower customers to handle various actions independently while enabling staff to automate repetitive…
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Uxbridge, UK – 21st November 2024: Tollring, global leaders in AI-powered communications analytics, recording and fraud protection solutions, is thrilled to announce the launch of its new brand identity. The revamped brand reflects the company’s position as a leader in next generation cloud-based solutions and Gen AI technologies. The brand aligns Tollring with its new alliance…
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The unified communications (UC) market is undergoing a rapid transformation, driven by the rise of platforms like Microsoft Teams. These changes are reshaping the dynamics between vendors and their reseller and MSP partners. As these relationships evolve, so do the challenges and opportunities. How Tollring’s Reseller Relationships Have Evolved In the past three years, Tollring…
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Tollring is proud to announce its victory at the Comms National Awards 2024, where we won Best Call Management Solution for the third consecutive year. The accolade marks our sixth win in this category over the past nine years and is a crowning achievement for our 30th anniversary celebrations. The award ceremony, held on 26th…
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