Tag: Call Logging

The future of Call Management

The Evolution of Call Management

Call management software has evolved far beyond the call loggers of old, with the market continually evolving. The development of communications management over the last three years has been phenomenal and is now so much more than call logging or call management. Communications management has taken on a completely different look today compared to five…

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The Evolution of Call Management

Adding margin-rich solutions to the offering not only adds value to the sale and differentiates one reseller over another, but most importantly increases revenue.  Simon Whatley from Tollring believes that “resellers are missing out on a huge opportunity by selling call management only when requested.  Our most successful resellers are those that sell 100% of…

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