BT Wholesale is equipping its resellers with new comprehensive tools to detect and protect against fraud and manage customer credit limits, by providing access to Tollring’s real-time Credit and Fraud Management System (CFMS). Resellers using the BT Wholesale Hosted Centrex (WHC) platform and SIP Trucking Products now have access to Tollring’s cloud-based CFMS. This is…
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Tollring will unveil the latest iCall Suite (version 3.5) feature enhancements on Booth 28 at BroadSoft Connections in Phoenix, Arizona on 22nd to 25th October 2017, including improved API framework support and extensive language support. Tollring will also showcase the latest release of its proven cutting edge fraud and credit management capability with its unique…
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Making big data work for SMEs is about improving profitability, retaining customers and achieving an edge in the highly competitive SME market. Improvements in Customer Service and the ‘Customer Experience’ is therefore the biggest selling point of Big Data and should be the primary focus when presenting the concept to customers. Make it visual –…
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Call management software has evolved far beyond the call loggers of old, with the market continually evolving. The development of communications management over the last three years has been phenomenal and is now so much more than call logging or call management. Communications management has taken on a completely different look today compared to five…
Read MoreThe telecoms industry has a collective responsibility to combat telecoms fraud, with its monetary damages currently estimated to be more than double that of credit card fraud. Not only can fraud put considerable strain on relationships across the supply chain, it can ruin customer confidence, increase churn and result in bad debt. One of the…
Read MoreTollring eBook: Combat Telecoms Fraud, Don’t Just Cap It – Kill it! BT has gone live with Tollring’s new real-time Credit and Fraud Management System (CFMS) on its Wholesale Hosted Centrex (WHC) platform. The cloud-based CFMS has been delivered in BT Wholesale’s data centre to provide comprehensive real-time fraud detection and protection of the hosted…
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