On Friday Tollring was announced winner of the Data Visualisation of the Year category at Computing’s inaugural Vendor Excellence Awards 2015, which celebrate innovation and excellence in enterprise technology. Tollring is proud to have been nominated as double finalist and announced winner at the awards ceremony on Friday 10th July. The award-winning solution is Tollring’s iC360 suite,…
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By Shiv Dhillon, Chief Technical Officer and Russell Cozens, Technical Director of Tollring Insecurity regarding the cloud starts with the process of making business decisions. In today’s world of analytics and business intelligence, fear plays a crucial role when making business decisions and it is this fear that drives insecurity. One of the main ones…
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What is an informal contact centre? At Tollring, we perceive the informal contact centre SME space to be in the range of 5-30 seats (across multiple departments / contact points), a size rarely spoken about when discussing contact centre management, even though a huge number of businesses fit into this category – a huge untapped…
Read MoreAre cloud-based services a key to building business value for the reseller? Is the OPEX based deployment model best for the customer, the reseller or both parties? According to Tony Martino, Managing Director of Tollring, the Cloud is changing the way customers are buying their telecoms services so providers must adapt fast. The big opportunity…
Read MoreIT departments are under pressure to manage increasingly complex technologies and services that deliver business advantage. Remote working is one of the most complex but there still needs to be a keen focus on using actionable intelligence to better manage and innovate with ICT resources. With the right insight, it gets easier to master procurement,…
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