Tag: BroadWorks

Tollring launches cloud call recording, fraud detection and supervisor analytics to the BroadSoft Community at BroadSoft Connections 2015 in Phoenix, Arizona, USA

Tollring is launching the latest modules of iCall Suite (iCS) telecoms data analytics & visualization at BroadSoft Connections 2015: Define The Future.  iCS version 2.1 delivers powerful call recording, flexible storage and multi-site analytics, accessible from all smart devices.  New fraud protection detects anomalies in call activity immediately and iCS Contact provides enhanced contact centre…

Read More

Tollring Receives Prestigious BroadSoft Xtended Incubator Program Award

Award-winning BroadSoft app iCS insight delivers powerful call data visualisation accessible from any device. iCS insight has been recognised by BroadSoft as an innovative application that extends the power of BroadSoft’s unified communications services.  The app delivers cutting edge telecommunications data analytics & visualisation to enhance business productivity. The BroadSoft Xtended Incubator Program is a…

Read More
iCS Insight

Tollring launches iCS insight, a new business productivity app for BroadWorks at BroadSoft Connections

iCS insight delivers powerful call data visualisation via predefined dashboards and wallboards, accessible from mobile devices.  Tollring is showcasing the new iCS insight marketplace app at BroadSoft Connections.  The app delivers cutting edge telecoms data analytics & visualisation to enhance business productivity.Tollring insight seamlessly integrates with the BroadWorks CDR Call Accounting feed to enable customer-facing…

Read More