Tag: BroadWorks

BroadSoft Connections

Tollring Enhances its Analytics Suite to Deliver Significant Revenue Opportunity to BroadSoft Partners

  Tollring, the software developer behind the market leading communications analytics, call recording and anti-fraud product iCall Suite, has chosen BroadSoft Connections 2018 as the launch event for new features designed to add demonstrable value to BroadSoft partner propositions. Version 3.7 includes speech analytics, business performance reporting and dashboards based on SLAs and enhanced customer…

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Tollring Continues to Strengthen BroadSoft Service Provider Propositions

Tollring will unveil the latest iCall Suite (version 3.5) feature enhancements on Booth 28 at BroadSoft Connections in Phoenix, Arizona on 22nd to 25th October 2017, including improved API framework support and extensive language support.  Tollring will also showcase the latest release of its proven cutting edge fraud and credit management capability with its unique…

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Tollring Launches iCall Suite 2016 at BroadSoft Connections to Drive Customer Retention 

Tollring to launch their latest version of iCall Suite at BroadSoft annual Connections event being held in San Antonio, Texas on 13th to 15th November 2016. BroadSoft partners and their customers can now leverage new features, modules and enhancements in the latest release of iCall Suite, which will in turn drive new opportunity, add value…

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Tollring wins contract with BT to provide cloud based iCall Suite analytics on the Wholesale Hosted Centrex platform

Oli Barker, Head of IP and UC at BT Wholesale and Tony Martino, MD of Tollring at the recent BT Wholesale Hosted Centrex Forum at Twickenham. BT has awarded a 3 year contract to Tollring to provide its call analytics products on the Wholesale Hosted Centrex (WHC) platform. The award-winning iCall Suite solution from Tollring…

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Tollring launches cloud call recording, fraud detection and supervisor analytics to the BroadSoft Community at BroadSoft Connections 2015 in Phoenix, Arizona, USA

Tollring is launching the latest modules of iCall Suite (iCS) telecoms data analytics & visualization at BroadSoft Connections 2015: Define The Future.  iCS version 2.1 delivers powerful call recording, flexible storage and multi-site analytics, accessible from all smart devices.  New fraud protection detects anomalies in call activity immediately and iCS Contact provides enhanced contact centre…

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