By Tony Martino The recent presentation by Taher Behbehani, the Chief Marketing Officer at The BroadSoft Connections event in Phoenix, Arizona was extremely engaging. He described how behaviours in the world of business are constantly changing and how the use of mobile and messaging apps are transforming business communications. His story of attending a One…
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Tollring is launching the latest modules of iCall Suite (iCS) telecoms data analytics & visualization at BroadSoft Connections 2015: Define The Future. iCS version 2.1 delivers powerful call recording, flexible storage and multi-site analytics, accessible from all smart devices. New fraud protection detects anomalies in call activity immediately and iCS Contact provides enhanced contact centre…
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Award-winning BroadSoft app iCS insight delivers powerful call data visualisation accessible from any device. iCS insight has been recognised by BroadSoft as an innovative application that extends the power of BroadSoft’s unified communications services. The app delivers cutting edge telecommunications data analytics & visualisation to enhance business productivity. The BroadSoft Xtended Incubator Program is a…
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iCS insight delivers powerful call data visualisation via predefined dashboards and wallboards, accessible from mobile devices. Tollring is showcasing the new iCS insight marketplace app at BroadSoft Connections. The app delivers cutting edge telecoms data analytics & visualisation to enhance business productivity.Tollring insight seamlessly integrates with the BroadWorks CDR Call Accounting feed to enable customer-facing…
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