Discover Insights for Microsoft Teams at South Coast Summit 2023

Join us at Farnborough International Exhibition and Conference Centre, 14th October 2023

Analytics 365 and icallsuite for teams split screen

Build a High Performing Team

If you rely on Microsoft Teams for customer service or team collaboration, join us at the event to discover why our solutions should be an essential part of your toolkit.

Better Collaboration Starts Here

Analytics 365 provides insight into how your people work together on Microsoft Teams. Optimise workflows, understand your customer engagement, and promote staff wellbeing and motivation via metrics like sentiment, out of hours working and activity summaries.

Elevate Customer Engagement

iCall Suite for Microsoft Teams Phone provides a comprehensive view of how your customer-facing teams are performing. Detailed reporting and intuitive dashboards help you to visualise and measure key metrics such as grade of service, percentage calls answered, missed calls and caller tolerance in queues.

The Art of Data-Driven Collaboration: Maximizing Teams Phone Performance with Analytics

14 October 2023, 12:30 PM

In this informative session, you will learn how comprehensive metrics and analytics will transform the way your business uses Teams Phone.

Discover how this powerful tool will positively impact customer experience and boost your overall business performance. We will explore real-world examples and practical strategies for leveraging call analytics to optimize the way your teams collaborate and engage with customers.

Don’t miss out on this opportunity to unlock the potential of Teams Phone!

Meet with us!Discover more or book a demo