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April 6, 2022

Business Analytics for Mitel

iCall Suite Business Analytics for Mitel Drive Staff Performance and Maximize Customer ExperienceA Suite of Business Performance Tools in One Single Portal Tollring's Business Analytics for Mitel has been designed to provide the industry’s most comprehensive portfolio of business intelligence solutions for Mitel customers. Available for MiVoice Business, Business Analytics integrates seamlessly to monitor inbound...Read More

francesca davis

February 10, 2022

Cavell Enable 2023

Meet the Global Leaders in Cloud Business Analytics at Cavell Enable Your Strategic Partner for Solutions that Differentiate and Add ValueHelp Your Customers to Drive Performance and Maximise Customer Experience Tollring specialises in developing powerful business analytics solutions that seamlessly integrate with cloud UC telephony and Microsoft Teams. Modular in design and proven as best-of-breed,...Read More

admin

February 10, 2022

Cavell Cloud Comms Summit UK 2024

Meet the Global Leaders in Cloud Business Analytics at Cloud Comms Summit Your Strategic Partner for Solutions that Differentiate and Add Value Help Your Customers to Drive Performance and Maximise Customer Experience Tollring specialises in developing powerful business analytics solutions that seamlessly integrate with cloud UC telephony and Microsoft Teams. Modular in design and proven...Read More

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February 3, 2022

MBA Webinars 2022 On Demand Download

Mitel Business Analytics Interactive Training Series 2022On-Demand Sessions Below you will find the available on-demand sessions for the Mitel Business Analytics Interactive Training Series. Session 1: Prospect Qualification & Deal-closing Demos This session will give you the tools and structure you need to wow your customers with your Mitel Business Analytics demos. Session 2: Customer...Read More

adminin Call Management, Call Recording, Cloud, iCall Suite, iCall Suite Cloud, iCall Suite Desktop, Unified Communications

January 19, 2022

Cisco Certifies Latest Version of Tollring’s iCall Suite Call Recording on BroadWorks

Uxbridge, UK – 19th January 2022: Cisco Systems has verified that the iCall Suite Call Recording platform from Tollring, a member of the Cisco Solution Partner Program, has been awarded compatibility status with Cisco BroadWorks. Tollring is a global provider of cloud call recording and analytics for Cisco BroadWorks. The Call Recording component within iCall…

All Change: Customer Expectations for Call Centres in a Hybrid Working World

Tollring’s Global Head of Sales, Andy Bannister, reflects on new dynamics in the call centre industry. Meeting expectations in times of change Customers expect their interactions with a businesses’ call and contact centre to be seamless regardless of whether it’s a large multinational or a mid-sized or smaller enterprise. Outside of the big traditional contact…

Results: compliance