Are cloud-based services a key to building business value for the reseller? Is the OPEX based deployment model best for the customer, the reseller or both parties? According to Tony Martino, Managing Director of Tollring, the Cloud is changing the way customers are buying their telecoms services so providers must adapt fast. The big opportunity…
Read MoreIT departments are under pressure to manage increasingly complex technologies and services that deliver business advantage. Remote working is one of the most complex but there still needs to be a keen focus on using actionable intelligence to better manage and innovate with ICT resources. With the right insight, it gets easier to master procurement,…
Read MoreTollring recently gained certification to international standard ISO/IEC 27001 for Information Security Management. The company’s focus on information security not only demonstrates that best practice controls are in place, but helps Tollring regularly identify and mitigate threats to information. The ISO 27000 family of standards helps organisations to keep information assets secure. ISO/IEC 27001 is…
Read More10 ways that a business can improve customer interactions through better use of their phones Inbound and outbound calls can be monitored using call management solutions that not only enable clients to deliver a quantifiable return on any telecoms investment, but are also proven to drive excellence in customer service. In the past such solutions were…
Read MoreTollring was today announced finalist in the category Most Innovative SMB Product of the Year at the UK Cloud Awards 2015. Tollring entered iCS Online for the award, which delivers fully integrated cloud call analytics for powerful data visualisation, accessible via any internet-facing device. Winners will be announced at the awards ceremony next month on March…
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