Tollring Latest News

Channel Trends for 2015

By Tony Martino, Managing Director, Tollring The impact of the Cloud Traditionally, technology contracts involved hardware, software, services, integration and education.  When the customer signed a contract they agreed to take on the cost and complexity associated with the capabilities of the deal, thus taking all the risk.  The return on investment was expected to…

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Call recording: achieving compliance

Although regulatory compliance is a call recording hot topic, Tollring customer statistics show that 75% of businesses are most concerned about adhering to ‘internal compliance’ in line with company quality assurance and policies. Monitoring call quality, staff performance, disputes and abuse, as well as on-going staff training, will be key drivers for any size business…

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iCS Insight

Tollring launches iCS insight, a new business productivity app for BroadWorks at BroadSoft Connections

iCS insight delivers powerful call data visualisation via predefined dashboards and wallboards, accessible from mobile devices.  Tollring is showcasing the new iCS insight marketplace app at BroadSoft Connections.  The app delivers cutting edge telecoms data analytics & visualisation to enhance business productivity.Tollring insight seamlessly integrates with the BroadWorks CDR Call Accounting feed to enable customer-facing…

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Tollring selects SIPHON Networks as distribution partner

SIPHON partners Tollring to enable Hosted Telephony Service Providers and Telecoms Resellers to deliver cutting edge telecoms data analytics & visualisation.   SIPHON Networks Ltd (SIPHON), a leading UC technology and services company, and Tollring, a leading provider of telecoms data analytics and visualisation solutions, today announced a distribution agreement for Europe. icall suite (iCS)…

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Daisy Wholesale Partners Tollring

Daisy Wholesale selects Tollring as call reporting and analytics partner for HVX offering

Tollring selected as call reporting and analytics partner for Daisy Wholesale’s HVX offering Daisy Wholesale has collaborated with Tollring to enhance its Hosted Voice Exchange (HVX) offering with cutting-edge telecoms data analytics and visualisation to enhance business productivity.Tollring is providing white-labelled call reporting that seamlessly integrates with the HVX cloud telephony platform, to enable customer-facing…

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iCall Suite

Tollring Launches iCall Suite Online at Convergence Summit

Fully integrated call management delivered via the cloud on any device.Tollring is showcasing the new icall suite (iCS online) at Convergence Summit South this year.  iCS online delivers fully integrated call management that is accessible from any computer or mobile device. Tollring is proud to bring to market fully browser-based multi-tenant call management, making live…

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