Number 1 for AI-powered, Real-time Analytics
Discover Tollring and Analytics 365 at the European Collaboration Summit
Unlock the Value of Every Teams Conversation with
Tollring’s Analytics 365 equips you to improve productivity, ensure compliance, and gain deep insights into your business communications.
Explore the power of data-driven decision-making with Tollring today.
Real-time analytics to elevate
customer experience
Understand interactions for
smarter decisions
AI-powered sentiment and topic
analysis to drive growth
Conversation Analytics and Recording
Unlock the opportunities within your communications platform. Our industry-leading Conversational Analytics and Recording ensures that every call is not only captured and stored securely, but leverages the power of AI to deliver deep insights that deliver value in the now and for the future. With robust search, sentiment and topic analytics capabilities, it’s never been easier to meet compliance requirements, drive productivity, and delight your customers in every call.
Call Analytics
Identify call patterns, monitor performance, and optimize callbacks. Drive staff performance and maximise customer experience with call reporting. Make immediate decisions on call activity, improve customer service by monitoring unreturned missed calls, caller tolerance and grade of service and manage resources by understanding busy call times.
Collaboration Analytics
Report on collaboration and calling activity in Microsoft Teams. View and share analytics in visual dashboards to support your team working productively and efficiently – wherever they are.
Why Tollring?
Global
Over 18,000 cloud business customers globally.
120+ staff in Europe, India, USA, APAC.
Specialists
Specialists in cloud UC and collaboration analytics,
call recording and telecoms fraud protection, with a full portfolio of award-winning products.
Proven
High levels of technical capability on Microsoft, Cisco and Mitel,
delivering UC analytics, call recording and telecoms fraud protection solutions since 2014.
Unlock The Insights You Need To Grow And Succeed
Request a meeting at the European Collaboration Summit
Become a Partner
Our partners include network carriers, phone manufacturers, service providers and distributors.
Brand customisation options are available for private instance partners, including multi-tier branding.