Category: teams phone

Hometeams phone
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 Anne Woollettin Analytics, call analytics, Call Recording, Service Providers, teams phone, Unified Communications
May 15, 2024

Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More
 Anne Woollettin Analytics, Artificial Intelligence (AI), Customer Experience (CX), Microsoft Teams, Service Providers, teams phone, Unified Communications
March 12, 2024

PingCo and Tollring Announce Global Strategic Alliance

London, UK – 12th March 2024: PingCo has announced they have agreed a global strategic alliance with UK-based Tollring to include their offerings within PingCo’s broader Microsoft ecosystem. PingCo will deliver Tollring’s Analytics 365 Call Analytics and Call Recording services as fully integrated addition to its TCAP Services Hub platform. TCAP is the leading automation...Read More
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