Category: Support

Redefined reseller roles reinvigorate UC channel

The self-service cloud era may seem like a threat for the reseller channel, but could be a long-overdue opportunity The unprecedented acceleration in adoption of cloud communications has seen the large unified communications platforms enable home working at scale but, in contrast to previous generations of offerings, UCaaS and CCaaS propositions are delivered in a…

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Why call analytics solutions are crucial in the changing work landscape

Gavin Jones, Channel Director at BT Wholesale and Tony Martino, CEO at Tollring, have teamed up to share the opportunity of call analytics solutions with the channel and provide an overview of how the two companies are working together to support their channel partners. How and where we work is changing. The past year has…

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Tollring Strengthens Product Management and Partner Marketing Programmes with Key Hires

Uxbridge UK – 2nd December 2021: Tollring has enhanced its product management and partner marketing programmes with two new appointments.  Ian Bevington moves on from Oak Innovation and Mitel to become Tollring’s new Product Marketing Manager, and Richard Jones has taken the role of Product Manager, having spent over 20 years at Apple reseller Jigsaw24….

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Tollring Appoints CMXO and Prioritises Customer Experience in its Strategy

Uxbridge, UK – 12th October 2021: Hilary Oliver has been appointed to the position of Chief Marketing and Experience Officer at Tollring. The appointment confirms Tollring’s commitment to prioritising customer experience globally across all products and services and its importance for its partners and their customers. As CMXO, Hilary is responsible for driving marketing and…

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Tollring continues its year-on-year double sweep of ISO Certifications

Uxbridge, UK Uxbridge, UK – 9th September 2021: The two standards demonstrate to its employees, partners, end users and the whole telecoms channel how Tollring maintains the highest quality and security standards across its organisation. The awards also reinforce Tollring’s commitment to delivering the best possible customer experience. Hilary Oliver, Chief Marketing and Experience Officer…

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Tollring debuts new Scam Protect solution in Australia

31st August 2021 – Melbourne, Australia: Following on from the ACMA’s registration of the Reducing Scam Calls Code in December last year, Tollring debuts its new Scam Protect solution. One of the first telcos to adopt Tollring’s new service across its entire network is Vocus, Australia’s specialist fibre and network solutions provider. According to ACCC…

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