Remote and flexible working is now an integral part of most organisations and it isn’t going away any time soon. A recent Gartner survey confirmed the situation, reporting that 82% of business leaders intend to let employees work at home some of the time and 47% saying that they would let them work at home…
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Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe. Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…
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What new skills do salespeople need? What additional training might help? Field sales teams are facing the biggest adjustment. Managers will need to review how their now ‘caged’ field salespeople are coping, not just from a cost and performance perspective, but also to monitor their wellbeing. Many salespeople, highly skilled in face-to-face meetings, are now…
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It’s hard to think of any type of business that doesn’t need to be mindful of regulatory compliance. Whether it’s GDPR that affects a whole continent, or HIPAA which affects one industry in one geographical area, the requirement for compliance has a major impact on operational processes and systems for businesses of any size. The…
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A drive for new levels of business productivity Collaboration tools such as Microsoft Teams have become essential during the pandemic, and the incredible surge in users will see the channel looking for innovative ways to add value in this area during 2021. We are also seeing significant demand for visibility of staff productivity and well-being…
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Adapting to the pandemic Although we have always promoted part-remote working for our sales team, the change to working practices has been a real eye opener and we’ve introduced tools and new ways of working that are hugely positive. For customer and partner engagement, our operations have become more time and cost-efficient with less travel…
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