31st August 2021 – Melbourne, Australia: Following on from the ACMA’s registration of the Reducing Scam Calls Code in December last year, Tollring debuts its new Scam Protect solution. One of the first telcos to adopt Tollring’s new service across its entire network is Vocus, Australia’s specialist fibre and network solutions provider. According to ACCC…
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The CCaaS Market Opportunity – Just for Large Contact Centres? The exciting thing about Contact Centre as a Service is it makes call centre functionality accessible and affordable to all types of organisations. It is particularly beneficial to mid-market organisations with around 150 to 350 employees. This size of business tends to have multiple customer-facing…
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Uxbridge, UK – 27th May 2021: Tollring today has announced its extended contract with BT Wholesale, Europe’s largest Wholesaler to deliver call analytics across the company’s Wholesale Hosted Communications (WHC) platform. Tollring will further support the BT proposition with a customer engagement and sales enablement programme to drive business growth throughout the channel and for…
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Reinventing Work, and the Opportunity for Partners It’s hard to find many organisations that don’t have at least some element of Microsoft present within their business. Its extensive use and the reassurance it provides, allows for one of the most stable environments upon which to build more complex or tailored solutions. And, since the pandemic…
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Uxbridge, UK – 21 April 2021: Global software developer Tollring celebrates a boost to its Microsoft Gold Certified Partner status having achieved four Gold and one Silver competency certifications. The company has been awarded Gold for its best-in-class capability in Application Integration, Data Analytics, Application Development, and Cloud Platform alongside Silver in Project and Portfolio…
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Cloud has become more important than ever We could never have envisioned the explosion in cloud adoption that has happened over the last 12 months. As the pandemic hit the UK last year, there was a steeper decline in on-premise deployments with more businesses looking to cloud-based solutions to keep their businesses operational. Most opted…
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