Category: Artificial Intelligence (AI)

Understanding Hybrid Workers with Microsoft Teams

Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office.  And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…

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Tollring Scam Protect Hangs Up on Fraudulent Calls

Scam Protect solution automatically monitors calls to help eliminate scams The rise of robocalling, scam calls and fraudulent voice calling has resulted in users losing faith in voice communications. The situation has got so bad that people routinely don’t answer a ringing phone to the extent that legitimate organisations such as insurers, banks and healthcare providers…

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Beyond the pandemic: Analytics in an age of collaboration, change, and competition

The very nature of collaboration has transformed. The way people work is new and different, yet we still don’t know how or where people will be working going forward, or most importantly, whether they are working effectively. Change management is always difficult and clearly, businesses across every industry and sector have been through considerable change….

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Tollring debuts new Scam Protect solution in Australia

31st August 2021 – Melbourne, Australia: Following on from the ACMA’s registration of the Reducing Scam Calls Code in December last year, Tollring debuts its new Scam Protect solution. One of the first telcos to adopt Tollring’s new service across its entire network is Vocus, Australia’s specialist fibre and network solutions provider. According to ACCC…

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UC and Communications Analytics: Your Competitive Advantage

A Key Priority for Business During this challenging year with data and analytics now accessible to all sizes of business, we’ve seen a considerable uptake in our services. This growth clearly shows the thirst that businesses have for analytics and insights. We now have over 30,000 customers globally, up 15% since 2020.  The endpoints we…

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Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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