Learn and Grow with Conversational Insights
Meet us at the Call & Contact Centre Expo
Drive productivity and transform customer experience with Tollring’s actionable intelligence
With options including call recording with AI analytics and call analytics, you’ll have all the information you need to succeed
Leverage your business communications data to make decisions that drive sales and transform your customer experience. Tollring provides a holistic view of your business communication, across every team, both internally and externally facing. Identify trends, measure performance, and drive business success at a high level, and dive deep into the conversations that matter.
Why Tollring?
Global
Over 18,000 cloud business customers globally. 120+ staff in Europe, India, USA, APAC.
Specialists
Specialists in cloud UC and collaboration analytics, call recording and telecoms fraud protection, with a full portfolio of award-winning products.
Proven
High levels of technical capability on Microsoft, Cisco and Mitel, delivering UC analytics, call recording and telecoms fraud protection solutions since 2014.
Call Recording with AI Analytics
Unlock the opportunities within your communications platform. Our industry-leading call recording solution ensures that every call is not only captured and stored securely, but leverages the power of AI to deliver deep insights that deliver value in the now and for the future. With robust search, sentiment and topic analytics capabilities, it’s never been easier to meet compliance requirements, drive productivity, and delight your customers in every call.
Call Analytics
Identify call patterns, monitor performance, and optimize callbacks. Drive staff performance and maximise customer experience with call reporting. Make immediate decisions on call activity, improve customer service by monitoring unreturned missed calls, caller tolerance and grade of service and manage resources by understanding busy call times.
Unlock the insights you need to grow and succeed
Request a meeting at Call and Contact Centre Expo
Become a Partner
Our partners include network carriers, phone manufacturers, service providers and distributors.
Brand customisation options are available for private instance partners, including multi-tier branding.