Call Analytics and Recording Unleashed

Your Path to Data-Driven Excellence

Watch the Webinar On Demand

As a member of the Mitel Solutions Alliance, Tollring is a long-established leader in delivering call recording and analytics solutions to Mitel customers.

Join us to understand how our best-in-class technical and support teams have made it really easy to adopt an alternative solution to Mitel’s call recording solution, which will be unsupported on MiVoice Business in 2024.

You will learn:

  • Why call analytics and recording are indispensable tools for modern businesses.
  • What makes iCall Suite stands out as the top choice for those seeking call analytics and recording on Mitel MiVoice Business
  • How iCall Suite drives excellence in customer service, employee training and identifying new revenue opportunities.

Please fill in the form to gain immediate access.

Competitive Differentiation

Visualise Productivity

Use wallboards and KPI-led dashboards to manage customer-facing teams in real time. Improve performance with historical trend analysis and reporting.

Cutting Edge Workforce Productivity

Empower Teams

Streamline operations with dedicated workspaces to keep customer service levels high and empower customer-facing teams.

Fully Integrated Modules

Drive Customer Engagement

Monitor interactions and gain visibility of customer call journeys to understand customer experience.

Increase Customer Satisfaction

Understand Performance

Integrate analytics with call recording to make better decisions and find new efficiencies.

Increase Sales Opportunities

Apply Intelligence to Conversations

Review call recordings then take direct action.

reduce churn

Meet Business Objectives

Customise and manipulate data ready to share critical insights across the business.